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Owned and operated by Raw Bench, we're ready to answer questions about workbenches, patio sets, pergolas, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to start the process.
Can I exchange an item for a different size or style?
Yes, exchanges are available within the return window. Contact us with your order number and the item you would like instead, and we will walk you through the next steps.
What materials are your workbenches made from?
Our workbenches are built with heavy-gauge steel frames and solid hardwood or composite tops, designed for durability under daily use. Each bench is engineered to handle demanding shop and garage environments.
Do your fire pit tables use propane or natural gas?
Most of our fire pit tables are designed for standard propane tanks, with select models offering natural gas conversion kits. Check the product page for fuel-type details and specifications on the model you are considering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Built To Last
Every workbench, patio set, and pergola is constructed from durable materials designed for years of hard use.
30-Day Returns
Not the right fit for your space? Our return policy gives you 30 days to make it right.
